Casino / Sports
This page explains how harbanero88 collects, uses, and protects the personal data you share when you open an account or use our services. Your data choices matter to us — read through each section to understand what we hold, why we hold it, and how you can request changes at any time.
When you open an account with us, we collect the details you enter directly — your name, email address, mobile number, and any payment identifiers linked to your chosen method, such as your GoPay wallet ID, ShopeePay reference, or QRIS-linked account. We also collect data generated by your activity on our platform: login timestamps, session length, device type, and the pages or game categories you browse. This data has a clear purpose. We use it to verify your identity before processing a deposit or withdrawal, to resolve any account dispute you raise with our support team, and to keep transaction records that match the payment rail you used. We do not sell your personal data to third parties. Data shared with payment processors — GoPay, ShopeePay, QRIS — is limited to what those processors need to complete your transaction. The retention period for account data depends on local regulatory requirements in Indonesia; we keep records for as long as those requirements demand, and no longer. Access to this data is restricted to authorised staff and the systems we use to operate the platform. If you want to know exactly what we hold on your account, the request process is in the Rights section below.
Transaction IDs and wallet references used to verify deposits and withdrawals are stored securely and matched against your account record.
Payment confirmation data from ShopeePay transactions is retained only for the duration required by applicable local regulation.
QRIS scan records are logged per transaction and linked to your account timeline so any dispute can be traced end-to-end.
Login history, session data, and device identifiers are collected to detect unusual access patterns and protect your account from unauthorised entry.
This policy applies to the harbanero88 platform as accessed from Indonesia, where local law and eligible regions permit. It covers data collected through our website and mobile access channels. It does not extend to third-party services you reach through links on our pages, nor does it govern how payment processors handle your data on their own systems. Review each provider's own privacy terms separately.
All personal data you submit at registration or account update — including contact details and wallet identifiers — falls inside this policy. We determine how this data is stored and who can access it.
Payment data processed through GoPay, ShopeePay, or QRIS is covered by this policy on our side of the transaction. The payment processor's own terms govern their handling of the same data on their systems.
Browsing data collected when you navigate our game catalog, sports markets, or account pages is within scope. We use this to improve navigation and personalise the category order you see after login.
External links, affiliated platforms, and the processors behind our payment rails operate under their own privacy frameworks. Once you leave our platform, this policy no longer applies to data collected there.
You have practical choices over the data we hold. You can ask to see the account record we have on file, request a correction if any detail is wrong, and raise a question with our support team if something is unclear. These are not abstract promises — each action has a direct path through your account or through our support channel. To review your stored details, log in and open the account settings page; your registered contact information and linked payment methods are visible there. To correct a detail that is wrong — a mistyped email address or an outdated mobile number — submit the change through the account update form and our team will verify it. If your question is about a specific transaction record, reference the payment method you used (GoPay, ShopeePay, or QRIS) and the date of the transaction in your support message so we can locate the record without delay. Data deletion requests are handled in line with Indonesia's applicable regulations; we will confirm what we can and cannot remove and explain the reason.
Log in and open account settings to see the personal details and payment identifiers currently stored against your account.
Use the account update form to submit a correction. Our team reviews and confirms changes within the timeframe shown in the form confirmation screen.
Send your question through the support channel listed in the Contact section below. Include your account email and the specific detail you are asking about.
We handle removal requests in line with local regulatory requirements. Submit the request via support and we will confirm which data can be removed and which must be retained.
If you have a question about how we handle your data, the fastest path is through our live support channel. Mention your account email and describe the specific data concern — a transaction record, a stored detail, or an access question — so we can route it to the right team without back-and-forth.
Open the live chat widget from any page after login. Describe your privacy question and include your registered email so we can pull your account record directly.
Send your privacy query to our support email address listed in the account help section. Include the date and payment method if your question relates to a transaction record.
The account help page inside your dashboard contains a privacy request form for data access, correction, and deletion queries — accessible after login without contacting support first.
We apply access controls, data minimisation, and retention limits to every category of personal data we hold. Cookies on our platform are used for session management — keeping you logged in across page transitions — and for understanding which sections of the catalog you navigate most. You can adjust cookie preferences through your browser settings. Account security depends on the credentials you set at registration; we do not store your payment PIN or wallet password. If you notice activity on your account that you did not initiate, contact support immediately using the live chat path listed above.
We use session cookies to maintain your login state and analytics cookies to understand catalog navigation. No cookies are shared with advertisers. You can clear or block them through your browser at any time.
Account and transaction data is retained for the period required by applicable Indonesia regulation. When the retention period ends, data is deleted or anonymised according to that same regulatory framework.
Only authorised staff with a verified business need can access personal account records. Access logs are maintained and reviewed as part of our internal security process.
When we update this policy, the revised version is published on this page with a note of what changed. Continuing to use the platform after an update means you have read the current version.
The questions below cover the data situations we hear about most from account holders. If your question is not covered here, reach out through live chat or the account help page.
We collect your name, email address, mobile number, and the payment identifiers you link to your account — such as your GoPay wallet ID or QRIS-linked reference. We also log session data and device type to protect your account from unauthorised access.
We do not sell your data. We share only what payment processors — GoPay, ShopeePay, QRIS — need to complete your transaction. No marketing or advertising third parties receive your personal account data from us.
Retention periods follow applicable Indonesia regulations. We keep account and transaction data for as long as those rules require. When the period ends, data is deleted or anonymised. You can ask our support team for the specific retention period that applies to your record.
Log in and open account settings to view your stored contact details and linked payment methods. To correct a detail, use the account update form. For questions about a specific transaction record, contact support and reference the payment method and date.
Yes. Submit a deletion request through the account help page or live chat. We will confirm which data can be removed and which must be retained under local regulatory requirements, and explain the reason for any data we are obliged to keep.
We use session cookies to keep you logged in and analytics cookies to understand how you navigate the catalog. No cookies are shared with advertisers. You can block or clear them through your browser settings at any time without losing your account access.